Site operation: United Arab Emirates is our country of domicile. Sagar & Sagar controls this site from the U.A.E. Sagar & Sagar makes no representation that this site is appropriate for use in other locations. If you use this site from other locations you are responsible for ensuring compliance with local laws. You may not use, export or re-export any materials from this site in violation of any applicable laws or regulations, including, but not limited to any U.A.E export laws and regulations.
Multi-currency priced transaction, the displayed price and currency selected by you, will be the same price and currency charged to the card and printed on the transaction receipt.
Office foreign assets control (OFAC) sanctioned countries. Sagar & Sagar will not trade with or provide any services to individuals and companies owned or controlled by, or acting for or on behalf of, OFAC targeted countries and individuals, groups, and entities, such as terrorists and narcotics traffickers designated under the OFAC programs that are not country specific.
Representations by you. By visiting the site, you represent, warrant and covenant that (a) you are at least 18 years old; (b) that all materials of any kind submitted by you to Sagar & Sagar through the site or for inclusion on the site will not plagiarize, violate or infringe upon the rights of any third-party including trade secret, copyright, trademark, trade dress, privacy, patent, or other personal or proprietary rights. The customer using the website who are minor /under the age of 18 shall not register as a user of the website and shall not transact on or use the website.
Permitted use. You agree that you are only authorized to visit, view and to retain a copy of pages of this site for your own personal use, that you shall not duplicate, download, publish, modify or otherwise distribute the material on this site for any purpose other than for personal use, unless otherwise specifically authorized by Sagar & Sagar to do so. You also agree not to deep-link to the site for any purpose, unless specifically authorized by Sagar & Sagar to do so. The content and software on this site is the property of Sagar & Sagar. The cardholder must retain a copy of transaction records and merchant policies and rules.
No commercial use.
Your account. If you use Sagar & Sagar site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your account from any devices, and you agree to accept responsibility for all activities that occur under your account or password. The site shall not be responsible or liable, directly or indirectly, in any way for any loss or damage of any kind incurred as a result of, or in connection with, your failure to comply with this section.
This site may not be used by you for any commercial purposes such as to conduct sales of merchandise or services of any kind. You must obtain Sagar & Sagar’s prior written consent to make commercial offers of any kind on the site, whether by advertising, solicitations, links, or any other form of communication. Sagar & Sagar will investigate and take appropriate legal action against anyone who violates this provision, including without limitation, removing the offending communication from the site and barring such violators from use of the site. Links and search results.
The site may automatically produce search results that reference and/or link to third party sites throughout the world wide web. Sagar & Sagar has no control over these sites or the content within them. Sagar & Sagar does not guarantee, represent or warrant that the content contained in the sites is accurate, legal and/or inoffensive. Sagar & Sagar does not endorse the content of any third party site, nor does it make any representation or warranty about these sites, including that they will not contain viruses or otherwise impact your computer. By using the site to search for or link to another site, you agree and understand that you may not make any claim against Sagar & Sagar for any damages or losses, whatsoever, resulting from your use of the site to obtain search results or to link to another site. If you have a problem with a link from the site, you may notify us at firstname.lastname@example.org
. Copyright policy.
Sagar & Sagar may terminate the privileges of any user who uses this site to unlawfully transmit copyrighted material without a license, express consent, valid defense or fair use exemption to do so. If you submit information to this site, you warrant that the information does not infringe the copyrights or other rights of third parties. Intellectual property.
By providing materials to Sagar & Sagar, including by submitting or uploading content or materials for use on the site you represent and warrant that you or the owner of all rights to such content or materials has expressly granted Sagar & Sagar an irrevocable world-wide right in all languages and in perpetuity to use and exploit all or any part of the content and materials provided by you. Sagar & Sagar may publish and distribute any such submitted content or materials at its sole discretion by any method now existing or later developed. You agree that you shall waive all claims and have no recourse against Sagar & Sagar for any alleged or actual infringement or misappropriation of any proprietary rights in any communication, content or material submitted to Sagar & Sagar. Any communication or materials you send to Sagar & Sagar will be treated as non- confidential and non-proprietary and may be disseminated or used by Sagar & Sagar for any purpose, including, but not limited to, developing, creating, manufacturing or marketing products or services. Advertising. The site may contain advertisements and/or sponsorships. The advertisers and/or sponsors that provide these advertisements and sponsorships are solely responsible for insuring that the materials submitted for inclusion on the site are accurate and comply with all applicable laws. Sagar & Sagar is not responsible for the acts or omissions of any advertiser or sponsor. Severability.
Payments within the UAE can be done online or via cash on delivery. VAT (5%) is included in your final price. Local:
The delivery cost is 20 AED for shipments within the UAE. International and GCC countries :
shipment will be calculated by region/country/location . RETURNS & REFUNDS
All sales are final. We do not offer refunds/exchanges, nor do we allow cancellations/ returns. Please keep in mind that colors will appear different on individuals depending on skin tone and lip pigmentation.Refunds will be done only through the Original Mode of Payment.You may cancel your order within 1 hour; refunds will be made back to the payment solution used initially by the customer. Please allow for up to 45days for the refund transfer to be completed.Shall you receive the wrong item, please contact email@example.com ORDER ISSUES How can I reach your Customer Service team and when should I expect a response?
For customer service inquiries only, please email firstname.lastname@example.org
. We do our best to respond to all customers within 48 hours. Response times may be extended during holidays, promotions and immediately following launches/restocks. Inquiries are answered in the order they are received, please do not send multiple emails as this will place you at the end of the queue. I have not received my order confirmation, did my order go through?
Order confirmation emails may be delayed as a result of high order volume. Please contact our customer service team at email@example.com
if you have not received your confirmation email after 24 hours of your purchase. Can I make changes to my order once it’s been placed?
Due to the extremely limited nature of our products, all sales are final. Orders cannot be canceled, changed or modified once they have been placed. Please ensure all info is correct before submitting your order. I have received my order and need some additional assistance.
Please contact our Customer Service Team firstname.lastname@example.org
to request for any additional support. We are committed to ensure our customers are happy. We will review all issues that are submitted within 14 days of delivery of the package. Requests received after this time frame are no longer eligible for review. Customers must provide photos of any product/order issues along with their Packing slip (please ensure stamped initials are visible). Please note that items shipped using a mail forwarding service are not eligible for replacement/exchange/refund of any kind. DELIVERY When will my package be delivered?
Processing time for orders is 2 to 4 business days (business days do not include weekends or holidays). If your item is being personalized/engraved, please allow 3 extra working days. These times may be extended during holidays, launches/restocks, limited edition releases and promotions. Once shipped, delivery time within the UAE is 2 days and 10-21 business days internationally. We do not offer expedited shipping at this time. All orders are shipped via Aramex. Please note, we are not responsible for any shipping deliveries that may be affected by, but not limited to, the following: customs, natural occurrences, air/ground transportation strikes/delays or transfers from Aramex to international mail carriers. I am an international customer; do I have to pay customs and taxes?
Items shipped outside of the UAE are subject to duties, taxes, handling and/or other miscellaneous charges as defined by the country of import. These fees are not included in the cost of your order and therefore cannot be reimbursed by The Dubai Dolls. Customs regulations in the UAE require that we display the full product value on the front of the package (this includes products that are purchased at a discounted price or are part of a promotion). Please check with your country’s customs office to determine what these additional costs will be prior to placing your order. PRODUCT & STOCK Are The Dubai Dolls’ products sold at any other retailers?
The Dubai Dolls products are exclusively sold online at thedubaidolls.com
& at Dolls Beauty Salon, World Trade Centre, Jumeirah Living, Ground Floor.The Dubai Dolls maintains the thedubaidolls.com